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COMMUNICATING EFFECTIVELY IN A DIVERSE WORKPLACE

UC Berkeley Extension Programs for Corporate and Professional Training

Face-to-Face - Class or Seminar

Adult

2 session(s)  2 Days

$ 1599.00

ENROLL

Outcomes

Identify, describe and apply the key concepts and practices of business communication. Recognize the barriers to effective communication and discuss ways to overcome them. Provide constructive feedback that elicits cooperation and collaboration. Understand the commonalities and differences of values and perspectives across cultures and generations. Leverage the strengths of different generations to create a cooperative work environment. Employ various approaches to conflict management and negotiation, and choose the style that best fits the situation. Learn a communication model that can enhance social and emotional intelligence. Upon successful completion of this intensive workshop, you receive a certificate of completion.

Description

Meet the demand for business communication skills that successfully bridge the gap between distinct generations and cultures. In this two-day intensive workshop, you learn how to communicate across diverse environments to enhance individual and group effectiveness in the workplace. Upon completion of this intensive workshop, you receive a certificate of participation.

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UC Berkeley Extension Programs for Corporate and Professional Training

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The cornerstone of any successful business is a workforce of well-trained, efficient employees. Busy professionals benefit from in-depth training to hone their current skills and become fluent in emerging trends and technologies, without a substantial time investment. UC Berkeley Extension's Corporate and Professional Programs are designed to create engaged, productive employees in a format that meets your company's needs, time frame and budget—giving you a competitive industry advantage.

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